Last updated: November 2026
Digital products (sample packs, beats and eBooks)
Because sample packs, instrumentals and eBooks are delivered as instant downloads, all sales of digital products are final once the files have been downloaded.
If a file is corrupted, incomplete or won’t open, contact us within 7 days of purchase. We’ll send a working copy, and if we can’t fix the problem we’ll issue a full refund.
Physical products (paperback books and merch)
Unused items in their original condition can be returned within 7 days of delivery for a refund of the item price. Items that arrive damaged or wrong will be replaced at no cost to you.
Consulting and services
Consulting sessions and distribution services can be rescheduled or cancelled for a full refund up to 48 hours before work begins. Work already completed is not refundable.
How to request a refund
Use our contact form with your order number and the reason for your request. Approved refunds go back to your original payment method within 5–10 business days.
