Last updated: November 2026
This policy explains what information Team Mashn Sound Design collects when you visit teammashn.co, buy from us or contact us, and how we use it.
Information we collect
- Contact form: your name, email address, phone number (optional), the topic you choose and your message.
- Orders: your name, email address, billing address and the products you buy, so we can deliver your downloads and keep records.
- Payments: payments are handled by PayPal and WooPayments (Stripe). We never see or store your full card number.
- Account: if you create an account, your username, email address and order history.
- Site data: basic technical data such as your IP address and browser type, used for security and to understand how the site is used.
How we use your information
- To deliver your purchases and send download links and receipts.
- To reply to your questions and consulting or distribution requests.
- To process refunds under our Refund Policy.
- To protect the site from spam and fraud.
We do not sell your personal information.
Services we use
- PayPal and WooPayments (Stripe) to take payments.
- Google reCAPTCHA on our contact form to block spam.
- Jetpack for site security and basic visitor statistics.
Each of these services has its own privacy policy that covers the data it handles.
Cookies
We use cookies to keep items in your cart, keep you logged in and remember your preferences. You can block cookies in your browser, but the cart and checkout may not work without them.
How long we keep your information
We keep order records for as long as we need them for tax and accounting purposes. Contact form messages are kept only as long as needed to respond to you.
Your rights
You can ask us to show you, correct or delete the personal information we hold about you. Send your request through our contact form.
Contact
Questions about this policy? Reach us through our contact form.
